Privacy Policy

Inaya’s mart respects your privacy. This Privacy Policy outlines the manner your data is collected and used by us. You are advised to please read the Privacy Policy carefully. By accessing the services provided, you agree to the collection and use of your data by us in the manner provided in this Privacy Policy. The Policy does not apply to the procedures and practices followed by entities that are not managed, owned, or controlled by us or to the people that are not engaged, employed, or managed by us. Through this Document, We wish to make you:

  • Feel at ease while using our websites.
  • Feel confident while sharing information with us.
  • Aware that you may contact us with your questions or concerns about privacy on this website.
  • Aware that by using our websites you are agreeing to the collection of your personal information.

Selling Tips

Inaya’s Mart makes every effort to ensure that the product descriptions and photographs provided on this website are accurate and life-like. Whilst the reproduction of colors and styles contained on the photographs shown on this website are as accurate as image and photographic processing will allow, our company cannot accept responsibility for slight variances in color or style.

How to Shop

  • You can shop at inayasmart.com, either by registering with us or using a guest account to checkout.
  • As you browse through the Website, click on the Add to Cart button for the items that you wish to purchase.
  • Once your desired item is added to the shopping cart just click on the shopping cart icon on the top right corner and select proceed to checkout, you can either checkout as a Guest or you can sign up to get the latest updates. Then you have to provide your personal details, select the payment method and then select the place order button.

Payment

You can purchase your items through the COD (cash on delivery) service, we also accept PayPal, visa, and master cards.

Delivery

We offer free shipping above Omani riyal. Deliveries usually take 4-5 business days. Please note that no orders are dispatched over the weekend or on gazetted holidays.

Returns

If you wish to return the merchandise purchased online, you may do so in a period no later than 14 days from the day of purchase. You must deliver the merchandise in the same packaging in which you received it. To schedule a return, please contact us in order for us to arrange the collection at your home address.

We will fully examine the returned product and will notify you of your right to a refund of the amounts paid. The refund will be made as soon as possible, and within 30 calendar days from the date on which you informed us of your intention to withdraw. The refund will be made using the same payment method which was used to make the purchase.

No exchange or refund will be made for any products that are not in the same condition in which you received them, or that have been used beyond the mere opening of the product. Any amendment to the original order after 24 hours may be subject to additional charges which will be determined after reviewing the requested changes. You can only make exchanges for the same article in a different size or color.